What's new for Risk and Security in Nov 2019 - Edited

The TL;DR of the features in the November 2019 Store release for in-production Customers.

With the new Store release cadence, de-coupled from the usual ServiceNow platform releases, you can benefit from the new Risk and Security features faster: no need to wait.

Here are the 6 most impactful new features you can start using today.

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Video Content

00:01 Introductions

Governance, Risk, and Compliance
01:23 Roadmap and Store release cadence
01:30 GDPR, DPIA, SIG 2019, Risk Event Enhancements, Configurable Approvals, new PA dashboards,
02:53 Virtual Agent chatbots
04:35 Policy Acknowledgment
06:35 Attestation Consolidation
08:55 Demos

Security Operations
29:16 Introductions
29:28 Roadmap and Store release cadence
30:24 User reported Phishing 2.0
31:01 Demo
40:13 Change management and grouping
40:50 Software asset management
41:38 Demo
50:49 Configuration Compliance, Splunk, Rapid7,
52:00 Q&A
59:45 What you should do right now!
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For questions and follow-ups, please go to the Community forums:

- For Risk/GRC:

For Security Operations:

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All features presented are available in your instance, no need to go to the Store. Just ask your Admin.

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