At Global Insurtech Summit, I had the chance to talk with Parul Kaul-Green the Head of AXA Next Labs Europe about the current emerging #Trends. Parul shared that their current area of strategic focus is #healthtech - especially the escalation cost of #healthcare cost due to longevity putting a lot of pressure to health resources to all the countries they already entered.
These healthcare topics are now providing opportunities and emphasis for #Telemedicine, #DiseaseManagement, #MHealth Tools, Operations Efficiencies and #Care Coordinations. This is all significant not just for #healthinsurers but also with #lifeinsurers - and Axa is trying to build an ecosystem around these areas provisioning human health.
"So what are the concrete current examples they have to support their initiatives?" we asked Parul. She underlined, "Doctor Care Anywhere" at a telehealth video consultation provider that is already giving services to their current health insurance customers - they don't need to see a doctor but just call the doctor.
So how does it work? You can call the doctor for consultation with your laptop (that has software which can be downloaded on IOS and Google Play Store) - fix an appointment and connect directly with a doctor near in your area who is relevant to you.
I know there will be some eyebrows raising for the idea this kind of medical consultations without the physical examinations but I must also agree with Parul's argument about the accessibility and convenience in seeking medical attention even in this great Europe. Yes, I am personally having this kind of experience that a doctor told me to come to his office in 3 months in which I may be dead already. So having this kind of new and alternative way of seeking health attention from a doctor also to mention the speed, comfort, efficiency, and low cost.
Also, I took the advantage of asking Parul what AXA could recommend to #Innovation Managers on how to get started and what are the best practices that do not cost billions in R&D. Parul focuses on "Senior Buy-In" to support their strategic innovation efforts - especially to prepare the organization for the future with "Insurance Companies with Lots of Hierarchies" (yes she said that).
Also a quick but very interesting fact from a reliable source: Thomas Buberl the CEO of AXA is also their AXA Next Chief Innovation Officer.
More details about AXA and Parul's insight at
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