Predictions 2020: AI Aspirations Will Both Sizzle And Simmer

In 2020, investments in artificial intelligence will focus on the more pragmatic aspects of intelligent process automation. This will require a change in IT organization to focus on strike teams instead of centers of excellence. Read more about AI’s impact in 2020:

A new decade begins with great uncertainty. Sweeping changes are poised to take place. But which ones? Read Forrester's Predictions 2020 to uncover the dynamics that will define 2020 and beyond:

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