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Principle #23 Call attention to people’s mistakes indirectly.

Principle #23 Call attention to people’s mistakes indirectly. Dale Carnegie said, “Leaders of all kinds have a fantastic tool available for sending a subtle message about the behavior they are trying to encourage. They simply have to model that behavior themselves. Call out mistakes quietly and return people to a place of confidence and strength.”

Many of the mistakes my kids make aren’t even mistakes. They just do things differently than I do or they don’t have the right tools for the job. I often have a “right way” of doing things that I assume they already know. For example, once my kids washed the car nicely, but they used my white washcloths because they didn’t know to use old dishtowels.

This principle is a reminder to demonstrate with clear instructions and prevent misunderstandings. When we remember to see their effort and good intention, we can reframe their mistake and see it is just part of the learning process. Read directions to do it right together the first time. Explain why and show them. Teach privately, so they don’t feel corrected in front of people. Let’s be more patient and prevent the miscommunication that causes mistakes.

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