Every day, customer return thousands of products. The reasons vary but the results are the same: negative impact on your brand and profitability. At iQor, we know there is a better way: quality and experience.
Established in 1998, iQor is the only integrated BPO outsourcing platform that provides customers a unique end-to-end solution. We align diverse experience with world-class quality to empower innovation and low-touch automation that accelerates output and extends your product life-cycle.
We promote a culture driven by Lean 6 Sigma and are fueled by our relentless pursuit of excellence. We are never done improving and use our experience to continually advance our testing and repair capabilities for you.
In our accredited Failure Analysis Lab, products are put through extreme heat and usage tests. This helps design products for serviceability and results in improved liability and customer satisfaction. We use our automated troubleshooting system to guide technicians through prescriptive repair actions to speed up output and increase accuracy and quality. Our automated cosmetic inspections ensure that every refurbished product looks like new and maximizes material usage to dramatically reduce waste, keeping our land and waterways clean. We offer a suite of repair services ranging from Level 1 cosmetic screening to Level 4 board repairs. Each of these services extend the life of the product from the outside - in, saving millions on new-buy purchases.
The results are undeniable. Products leaving our facilities experience extended field times so that your customers stay connected to what they love.
Improving every day, that's iQor, your strategic partner for logistics and product service excellence.
Let's connect. Visit www.iQor.com or email sales@iQor.com
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